Shipping / Return Policy

Orders within the U.S. will be processed in 5-7 business days from order date.  Business days are Monday through Friday, and exclude certain holidays. 

Shipping charges will be processed with your order and charged at the time of purchase.

Shipping Outside the U.S.

Delivery times are estimated to be 14-21 business days, but please note that delivery time may vary substantially depending on time spent in customs. The recipient of the shipment is responsible for any taxes, customs duties and fees that may be applied by the destination country. International packages may be subject to duties and taxes. The limits for duty-free packages are established by your local customs authorities. 

RETURNS

All sales are final. Please contact us at info@teddyandtina.org if there's a problem with your order. 

Any claims for misprinted/damaged/defective items must be submitted within 4 weeks after the product has been received. For packages lost in transit, all claims must be submitted no later than 4 weeks after the estimated delivery date. 

Wrong Address - If you provide an address that is considered insufficient by the courier, the shipment will be returned to our facility.